We had a burning popping sound near our fuse box on a Sunday night around 9:30 and were able to get a technician from Mr. Electric to come out in under an hour. Chris was professional and checked all the wiring behind the box, located the problem and fixed it quickly so we could rest easy and not worry about losing power or risking an electrical fire. I highly recommend this company as we had a very positive experience both with Chris and the representative who handled our initial call.
Very Happy with the service and professionalism of Charles and Mr. Electric. I made my appointment online, got a call confirmation, and then a call when he was here. We were worried something, but Charles found and fixed the problem in 15 minutes. Also was able to use a coupon! Such an EASY experience!
We lost all power to our home late Sunday afternoon 9/13/2020. I am not that knowledgeable about Electricity related issues but did determine there was an issue with the Master Breaker. I contacted Mr. Electric and they were able to dispatch Brian within an hour of the call. Brian was very knowledgeable and took his time examining our main panel and correcting several issues mostly related to the age of our home/the panel. He solved the issue, provide detailed explanation/recommendations for next steps. He followed up with an e-mail providing documentation. Very thorough and we appreciate the response late on a Sunday with Monday looming and the family needing to be active on line for work/school.
Lighting had struck disabling a few power outlets. Dispatcher and follow-ups were polite and efficient. Technician Daniel was great fixing the issues and also looked at my smoke detectors advising a better solution. His suggestions were correct and I felt I received good value for money. Highly recommended.
I had damage to my home due to Tropical Storm Zeta. The morning of the damage, I called Mr Electronic and they sent Justin K. out ASAP to assess the damage. Justin is very professional, energetic and customer focused. We had to wait for Georgia Power to get out to disconnect the power (ended up being a few days delay with all the outages). In the meantime, Justin got all the replacement parts needed and prepped everything so he could work quickly once the line was dropped. Mr Electric also kept in constant contact over the couple of days, checking on status from Georgia Power. Once GA Power dropped the line, Justin was back at my house within 2 hours. He knocked his part out quickly and professionally. I hope to use Justin and Mr Electric again under more happy circumstances.
My service was done by Kevin Lane. He replaced an outside outlet and the newer cover on it. Kevin was on time, professional and courteous. My outlet gave him a little trouble with the nail head of the outlet box breaking off (very old nail). However he was very calm and worked with it until the issue was fixed. Very nice person and I would recommend him and use him again for any future services. The company prices are a little bit high though.
Great service! Our technician (Kevin) arrived right at the start of the appointment window for what I thought was just going to be a quote for work at a later date. Once he gave me the quote he started working right away and stayed all day until the job was done. Super friendly, great customer service, and fair price. Would definitely use them again.
Mr. Dustin Veal, of Mr. Electric was outstanding. The guy was a pure professional at his craft, well manner, well read, and well experience. Dustin kept be updated on each tasks to avoid billing surprises. I have already recommended ( Mr. Electric and Dustin especially to my friend and relatives. Thank you again Dustin for your excellent service.
Brian is always thoughtful and professional. This was his second time helping us with an overly sensitive breaker. He listened well, analyzed the situation and provided a few good options for us to act on. He explained everything in clear terminology that someone like me with little knowledge of electrical work, could easily understand. Highly recommend!
Mr. Electric, particularly technician Justin K. made my light repair and installation an easy process. He arrived on time and immediately got to work to trouble shoot. He explained what he was doing the whole time and fixed our electrical issues. A great technician and company. Happy I choose Mr. Electric for my home needs!
Tony was fantastic - very friendly and helpful and completed a few jobs for me around my house including replacing a few light fixtures and installing a new doorbell. The scheduling process was easy and I appreciated the text message confirmations from Mr Electric. The pricing seemed a bit steep to me, on top of a trip fee of $40, but after calling around to a number of electricians and having difficulty either getting a call back from them or getting on their schedule, it was worth it to me to get a firm, professionally scheduled appointment. I will use them again and will specifically ask for Tony!
Dustin was knowledgeable and professional. He explained proper bulb wattage use and took his time to show me what he was doing. He had an apprentice with him that he was able to lead and still maintain a continuous work flow. Thank you for your patience and a job well done my house is amazingly lit up!!!
Dustin Veal showed up earlier than expected to fix an I bolt that was ripped out of the house during a storm earlier in the day. He was very professional, upbeat despite us being the sixth call that day, very informative and helpful, and overall put my mind at ease during a very stressful day. I had called other companies who had yet to call me back with an ETA by the time Dustin was finished. Amazing service, definitely worth the price given that it was the weekend and they were very responsive. Will be using them again, no question.
Kevin Lane arrived the same day we called and repaired damage to our service drop caused by a fallen tree during hurricane Zeta. Due to his punctuality we were also able to have service restored by Georgia Power 15 minutes after his repairs were complete. He was very professional and a pleasure to work with. This was our first experience dealing with storm damage/seeking a private electrician and we were very pleased with the service provided. If any future electrical issues should occur I now know where to go!
Everyone has been extremely busy due to the recent storm we just had here , They were the only company who was willing to come out the same day as when I called other companies I was told I have to receive a call back and let me know when a tech can come out , very professional also with the abundance of calls we became a priority and we appreciate that . The only thing which was minor the tech had to leave to go and get parts , However at the time of setting the appointment I was told that the truck would be stocked and The tech would be ready to work after receiving our estimate, He was gone close to an hour to get some things he needed but again that was minor everything was fixed and our power has Been restored ! So thank you all again I would recommend this business